Kantronics Limited Warranty
To receive notice of future updates, new product information and prompt warranty service, please fill in the Kantronics Warranty Registration card COMPLETELY and return it along with a copy of proof of purchase (to establish purchase date) to Kantronics, 14830 West 117th Street, Lawrence, KS 66062 USA.
NOTE: Return of the Warranty Registration card and proof of purchase is a precondition to warranty coverage.
WARRANTY. Kantronics Co., Inc. ("Kantronics") warrants to the first consumer purchaser ("you"), for the Applicable Warranty Period (as described below), that the Applicable Product will be free from defects in material and workmanship.
REMEDY. Kantronics agrees that, for any Applicable Product found by Kantronics to be in violation of the warranty of Section 1 hereof within the Applicable Warranty Period, it will, at its option, repair or replace the defective Applicable Product at no charge to you, excluding inbound shipping charges.
EXCLUSIVE REMEDY. Repair or replacement of the Applicable Product, as provided herein, is the sole remedy available to you against Kantronics, and in no event will Kantronics be responsible for any other liability or damages or for incidental, special, or consequential damages, regardless of whether purported liability is predicated upon negligence, strict tort, contract, or other products liability theory and whether or not Kantronics is warned about the possibility of such liability or damages. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
DISCLAIMER. This Limited Warranty is in lieu of all other warranties expressed or implied and no representative or person is authorized to assume for Kantronics any other liability in connection with the sale of its products. KANTRONICS SPECIFICALLY DISCLAIMS THE IMPLIED WARRANTY OF MERCHANTABILITY AND IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE FOR ANY APPLICABLE PRODUCT. IF, HOWEVER, YOU ARE A CONSUMER WITHIN THE MEANING OF 15 U.S.C. 2301(3), THE ABOVE DISCLAIMER OF IMPLIED WARRANTIES IS EFFECTIVE ONLY FOR PERIODS OUTSIDE THE APPLICABLE WARRANTY PERIOD. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
EXCLUSIONS. This Limited Warranty does not apply to the cosmetic appearance of the Applicable Product; to broken or cracked cabinets; to any accessory not supplied by Kantronics which is used with the Applicable Product; to any product that has been subject to misuse abuse or overvoltage; to any product that has been modified by non-Kantronics personnel unless specifically authorized in writing by Kantronics; or to any product damaged or impaired by shipping (whether or not caused by poor packaging), neglect, accident, wiring not installed by Kantronics, improper parameter settings which are cleared by performing a hard reset, or use in violation of instructions furnished by Kantronics or of generally accepted industry practice. Kantronics does not warrant that the functions contained in any software will meet your requirements or achieve your intended results; or that operation of any software will be uninterrupted or error-free or without effect upon other software used with it. Responsibility for the selection of the hardware and software program to achieve your intended results rests with you.
REMEDY PROCEDURE. Should you need to make a warranty claim, first contact the dealer from whom you purchased the product. If the dealer is unable to assist you, contact Kantronics by mail at 14830 West 117th Street, Olathe, Kansas 66062 USA; by fax at 913-322-9234; or by phone at our Service / Technical Support number 913-825-0390 (Hours: 8:00 a.m. to 12:00 p.m., 1:00 p.m. - 5:00 p.m. Central Time, M-F). Contact us prior to returning an Applicable Product to receive a Return Authorization Number. (As a practical matter, problems can often be solved in such a manner without the product having to be returned to Kantronics for repair or replacement.)
Return of any Applicable Product for the enforcement of rights under this Limited Warranty shall be at your expense. Any product returned for warranty service which Kantronics determines to be without defect or not covered by this Limited Warranty shall be subject to a minimum charge of one-half hour labor rate and the product will be returned to you at your sole expense. Please note, no warranty service will be provided until Kantronics has been furnished with your Warranty Registration card and copy of proof of purchase establishing purchase date.
NON-ASSIGNMENT. This Limited Warranty is not assignable by you. Any attempt to assign or transfer any of the rights, duties, or obligations hereof is void.
OTHER RIGHTS. This Limited Warranty gives you specific legal rights and you may also have other rights which vary from jurisdiction to jurisdiction.
The Applicable Warranty Period is two (2) years for the Talon Data Radios and Passive Tracker products, and one (1) year for all other products.
Download our Warranty Registration Card. (PDF format, 18k)